At SweetBay, we value your satisfaction and
understand that sometimes things don't go as planned.
If you are not completely satisfied with your purchase, we are here to
help you.
See how our return process works:
1. You have 14 days from the date of receipt to return the product for any reason. Simply send us an email at [email protected] to start the process.
2. The product must be in its original
condition and packaging, with all necessary documents proving the
transaction. Unfortunately, edible products cannot be returned.
3. Please note that the buyer is
responsible for the cost of returning the product, unless there are
defects in the product. In this case, we will take care of it.
We are always here to help you, so if you have any questions or concerns, don't hesitate to contact us at [email protected]. We want to ensure that you have the best possible experience with SweetBay.