At Sweetbay, we understand the importance of protecting your personal information and your privacy. That is why we have created this privacy policy to explain how we collect, use and protect your information.
We appreciate the trust you place in us and want to assure you that we take every measure to keep your data safe and secure. If you have any questions or concerns about our privacy policy, please do not hesitate to contact us at [email protected].
Thank you for choosing Sweetbay.gr!
1.- Security and confidentiality of transactions
This Privacy Policy informs you about the information we collect in the context of our cooperation and explains the purposes of collection and processing, as well as the way in which they are used. Furthermore, it presents you with the way in which we protect your information and data, ensuring reliability and confidentiality. The expression of interest in purchasing a product, as well as the creation of a personal account on the website www.sweetbay.gr constitutes explicit acceptance thereof.
a. Guarantee of data security and confidentiality
The Company has adopted and implemented since the establishment and beginning
of operation of our online platform all the security measures,
which are now established by EU Regulation 2016/679 (General Data Protection Regulation). It will certainly continue to act and operate
in accordance with the applicable national legislation, Law 2472/1997, Law 3471/2006 and
the Decisions and Directives of the Personal Data Protection Authority
and the European Data Protection Regulation.
b. Your personal data and information
The collection and processing is limited exclusively to the data and information that you provide us with your express consent and that are deemed absolutely necessary for the purchase of the products that interest you. Accordingly, for those seeking employment or exploring commercial cooperation with the Company, those information and data that allow the achievement of the above purpose are deemed necessary.
These data are collected primarily through the creation of a personal account and secondarily via email, and in some cases by telephone. They extend primarily (indicatively and not limited to) the name and surname, the contact telephone number and the electronic and postal address.
b.1 For what purposes do we collect your data?
The purposes for which we collect and process data, following your consent, consist of:
- Process of completing, updating the progress and sending your order
- Informing you about new products and offers,
- Promotion of products or new commercial opportunities on other Company Websites
- Informing you about new services and features of the Website
- Optimization of our services.
Furthermore, we collect and process data, in addition to your consent, only when required by a provision of Law or upon request of prosecutorial or judicial authorities.
b.2 How long do we keep the data?
The data is kept for as long as is deemed necessary to achieve the purpose for which it was collected. Once the purpose of their retention and processing is fulfilled or no longer applicable, they are deleted, subject to legal compliance with the Law that makes their retention mandatory.
In particular, for as long as a member or user of the Website maintains a personal account on it, it is self-evident that his/her personal data will be retained. Correspondingly, for as long as a supplier is one of the Company's partners, his/her data will be retained.
b.3 To whom may your personal data be disclosed?
Exclusively to employees, partners, or subcontractors of the Company, who process them for the purpose of implementing our services.
In addition to the above, we never assign, transfer, communicate or distribute data to any third party, unless required to do so by Law or the Authorities.
b.4 Personal information and data that we receive for you from third parties
In the event that data from third-party controllers come into our possession in the context of cooperation, the responsibility for obtaining
your consent lies with the third party controller. Our Company's constant pursuit is to ascertain and verify that the data processing has been carried out in the legally prescribed manner.
c. Protection of personal data
The Company has adopted procedures that protect the personal data that users provide through the website. User data is protected from any unauthorized access or disclosure, loss or misuse, and change or destruction.
Sweetbay.gr does not retain credit card information, since all payment actions are implemented in the environment of the cooperating credit institutions and companies (Alpha< Bank, Paypal). The connection of users to the website, as well as the exchange of data with the companies, is done via a secure connection, as an SSL security certificate from the company SSL.com is installed (https://www.ssl.com/about/). At the same time, they themselves protect the security of transactions and users' data by taking all necessary measures.
Our commitment to securing your data is constant and absolute. We constantly take, in line with applicable legislation, all those necessary organizational and technical measures that allow us to ensure the security of your information and personal data. We constantly update and improve our security practices.
Similarly, our commercial partnerships take into account all of the above and extend to natural or legal persons, who guarantee us that they process data under the same terms of confidentiality and security as us.
In the unlikely event that a leak or breach of
data is detected, the Company will take all necessary measures to inform you and
the Authorities. If, accordingly, you become aware of any leak of
your data, you are obliged to inform us immediately, within 24 hours of
the time you become aware of it.
d. What are your rights regarding your personal data?
Right of access - information
You always have the right, upon your request, to full access and information regarding the data we hold about you.
Right of processing - correction
If the data we hold about you is inaccurate or incorrect or incomplete, you have the right to make a request and request that it be corrected, completed or updated.
Right to erasure – “to be forgotten”
You have the right to request and request that we delete your personal data, provided that this does not conflict with a legal provision (e.g. a tax provision).
Right to restriction of processing
You have the right to request and request that the way in which we process your data be restricted. This means that we may retain your information without the right to further processing, keeping only the data you need for future reference.
Right to data portability
You have the right to request to retrieve and reuse or forward to third parties your personal data, for purposes and services that you choose and indicate, always in a safe and appropriate manner.
All of your above rights, as well as the right to revoke your consent, you have the ability to exercise at any time, by submitting a relevant request via email to [email protected]. Furthermore, you can send your request by post to the Company, which is also the legal Controller of your Personal Data.
e. Changes to the Privacy Policy
This content may be modified from time to time, as a result of our continuous effort to improve the protection of your personal data and to comply with applicable legislation, following changes to it.
f. What happens if you choose not to give us your consent to the collection and processing of your data or if you withdraw it?
In this case we will not be able to provide you with our services.
Contact Details:
Data Protection Officer: Panagiotis Bekiaris [email protected]
2.- Cookies
We use cookies to personalize content and ads, provide social media features and analyze our traffic. We also share information about your use of our website with our social media, advertising and analytics partners.
By browsing the Site, the User agrees to the creation and use of cookies. If the User does not wish to use cookies, he/she may either disable them or avoid browsing the Site.
“Cookies” are small files with information that a website (specifically the web server) stores on a user’s computer, so that each time the user connects to the website, the latter can retrieve this information and offer the user related services. A typical example of such information is the user's preferences on a website, as indicated by the choices made by the user on the specific website (e.g. selection of specific ""buttons"", searches, advertisements, etc.).
Most browsers allow the deletion of ""cookies"" and the prevention of their creation for future browsing on the same Site. It should be noted, however, that with this prevention, certain functions of the Site will not work correctly.
3.- Other terms
a) Jurisdiction – Applicable Law - For any dispute that may arise regarding the operation and use of the website, as well as the execution of each order, the Courts of the city of Athens are competent. The above terms and conditions are governed by and supplemented by Greek and international law, as well as international treaties and conventions.
b) These terms of use may be modified at any time by the company with or without prior notice. For this reason, it is recommended to read the terms of use at regular intervals, in order to be safely and promptly informed of any changes in their content. Also, the company reserves the right to modify the prices indicated and change the offers at any time with or without prior notice to consumers.
c) The user unconditionally accepts the company's right to terminate the use of his/her access codes to the services of this website each time the company considers that he/she is violating these terms and the applicable legislation
d) If one of the aforementioned terms is or becomes invalid, the other terms of this Agreement shall not be affected.
e) The user-consumer declares that he has read these terms which he accepts in their entirety and that he acknowledges that they govern all the services provided by «www.sweeetbay.gr».
4. - Applicable law
These terms of use, the use of this website and the transactions are governed by Greek Law. The Courts of Athens are competent to resolve any dispute that may arise regarding the interpretation or application of these terms of use or arising from them
5.- Contact Details
Personal Data Protection Officer: Bekiaris Panagiotis, legal representative of the company Sweet Bay IKE, contact phone number 2103007040, contact email [email protected].